External Feedback (optional)

 In Agile Accelerator, Survey Set-up

Agile Accelerator Help Guides

Survey Set-up: External Feedback (optional)

You have the option of requesting feedback from stakeholders, internal or external to the organization. If you include this option, then survey respondents will be asked to provide the name and email of stakeholders they interact with. The stakeholders will then receive an email asking them to respond to three key questions about the group.

The three questions may be customized, however, the responses must follow a scale of 1 to 7, representing “Strongly Disagree” to “Strongly Agree”.

The default questions are:

  1. [Group Name] produces high-quality results.
  2. [Group Name] is responsive to feedback.
  3. [Group Name] is good at meeting deadlines (or working within appropriate time frames).

If you choose to request external feedback, you must customize two questions for the stakeholders to answer, which identifies their organization/function and location/office, etc. These questions are used to aggregated their responses (stakeholders are not shown individually in the results).  Similar to the previous customizable questions, these responses must be thorough and complete. We recommend including an “Other” option in case respondents select people from unexpected areas.

Lastly, it is important that you provide context to assessment respondents regarding the stakeholder group so they know who to nominate and the type of questions they will be asked.

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