To reliably map the networks, an 80% or higher response rate is desired.
Be ready with a reminder strategy. We recommend these steps:
Sponsor sends out a heads-up email just prior to survey launch.
Administrator selects a reminder date during survey set-up, typically at the mid-point. This triggers the tool to automatically send the reminder. The reminder email and subject may be customized at any time. If it is not customized, the original email is re-sent, which “Reminder” placed at the beginning of the subject line.
Monitor response rates, and if not at or above 80%, consider sending out personal, small group reminders to those who have not completed it, noting the importance of their input shortly before the survey close date.
If needed, additional reminders can be sent out from the tool at any time with the click of a button.
The end date of the assessment may also be changed at any time by clicking the button next to the “End Date” in the Dashboard (seen after survey is launched). Be sure to click on the “Save” icon (to the right of the date), or the change will not be made.
